Selling Skills And Negotiation in English

Kontakt na dodavatele získáte po registraci

Tento kurz je pořádán dodavatelem, který nevyužívá placenou prezentaci na portálu EduCity.
Kontaktní údaje na dodavatele získáte po registraci. Nebo použijte poptávkový formulář.
  • Akce

  • Typ akce:
  • Vedeno v jazyce:
  • ID akce:
  • Místo konání

  • Region:
  • Adresa:

Popis kurzu Selling Skills And Negotiation in English

Target Group: Sales and Product Team

Goals & Target Practice:

  • Gain a greater awareness of how to build trust and how different types of behaviours interact in the selling environment affecting relationship building.
  • Understand the selling process and a systematic way to remain in “sync” with their customers allowing them to get to "yes" faster and easier.
  • Learn how to consistently communicate value throughout the whole selling interaction by understanding the true costs of doing business.


  • How to prepare for negotiation.
  • Importance of active listening.
  • Questioning as a tool for analysing, conversation steering and reducing conflict potential. 
  • Phases of sale meeting – what can be skipped and what should not be underestimated. 
  • Understand the critical buying factors for their customers. 
  • Anticipate and handle customer’s negative behaviour, conflict, and objections.
  • Use creative problem solving to enhance solutions and recommendations in order to meet their customer’s specific requirements.
  • Learn how to get agreement on action steps to bring closure to discussions.
  • Delivering unpleasant news.
  • Implement persuasive communication techniques.
  • Achieve projection of control and confidence.
  • Carry out a self-critique program to evaluate implementation of the skills and make performance results long lasting.

Methods & Tools:

Program can be adjusted according to needs, level and progress of participant.

  • Model situations, examples and case studies.
  • Audio/video analysis and feedback.
  • Practice real-life situations.
  • Simulations and role playing.
  • Individual and group coaching.
  • Discussion.
Tento web používá k poskytování služeb, personalizaci reklam a analýze návštěvnosti soubory cookie. Používáním tohoto webu s tím souhlasíte.
Další informace